The Franklin London - Starhotels Collezione | Hotel in London

| 8.3 (467 Reviews) |   Pet Friendly  8 Bathrooms  20 Guests
Brompton & Hans Town Hotel | The Franklin London - Starhotels Collezione

Hotel in Brompton & Hans Town, London

Set in the heart of Kensington in central London, just steps from the Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers elegant accommodations with free WiFi access and a Hammam floor. Guests can dine in The Franklin Restaurant by Michelin starred chef Alfredo Russo or enjoy a drink in the bar. Reopened in 2016 after an extensive refurbishment, the hotel features elegant rooms and suites designed to incorporate classic elements and Italian details. Each room at The Franklin is air conditioned and is fitted with a flat-screen TV, a seating area, a signature bed with premium linens and a pillow menu. The luxury bathrooms come with bathrobes and toiletries. Further facilities include a 24-hour front desk, concierge services, a techno gym and a spa. The famous Harrods Department Store can be reached in a 7-minute walk, while the Natural History Museum is less than 10 minutes away. The Royal Albert Hall and Hyde Park are 0.6 mi from The Franklin London - Starhotels Collezione. The nearest underground station is South Kensington, just 1969 feet away. London Heathrow is approximately 45 minutes away by car, depending on traffic, and airport transfers can be arranged at an extra fee.

The Franklin London - Starhotels Collezione is located in London.

This 38 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Wellness Facilities, Guest Services, and several others. This is a 5 star rated property and has over 467 reviews with the average score of 8.3 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 38 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.

This The Franklin London - Starhotels Collezione in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Franklin London - Starhotels Collezione”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
TV
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Fruit
  • Breakfast in the room
  • Wine/Champagne
  • Special diet meals (on request)
  • Restaurant
  • Kids' meals
Activities
  • Fitness center
  • Head massage
  • Spa facilities
  • Body treatments
  • Hair treatments
  • Beauty services
  • Fitness
  • Back massage
  • Pedicure
  • Makeup services
  • Massage
  • Full-body massage
  • Steam room
  • Foot massage
  • Waxing services
  • Facial treatments
  • Turkish/Steam Bath
  • Manicure
  • Couples' massage
  • Neck massage
  • Hand massage
Entertainment
  • Board games/Puzzles
General
  • Heating
  • Soundproof rooms
  • Pet friendly
  • Non-smoking rooms
  • Safe
  • Wifi in all areas
  • Elevator
  • Family rooms
  • Smoke-free property
  • Air conditioning
  • Hypoallergenic room available
Guest Services
  • Daily housekeeping
  • Express check-in/out
  • Laundry
  • Concierge
  • Fax/Photocopying
  • Shared lounge/TV area
  • Pet bowls
  • Currency exchange
  • Pet basket
  • Tour desk
  • Ironing service
  • Room service
  • 24-hour front desk
  • Babysitting/Child services
  • Business center
  • Private check-in/out
  • Baggage storage
  • Dry cleaning
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • CCTV in common areas
  • Key card access
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Thermometers for guests provided by property
  • First aid kits available
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. if the credit card owner is not one of the guests, the hotel will require a copy of the credit card owner’s id and credit card. when booking more than 5 rooms, different policies and additional supplements may apply.guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
7.32
Location:
9.29
Staff:
8.69
Facilities:
8.02
Comfort:
8.8
Cleanliness:
8.52
Kristen
Sep 28, 2025 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed
Superior Double Room

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar, Chocolate/Cookies

General

Smoke Alarm, Key card access, Heating, Hardwood or parquet floors, Safe, Soundproof

Bathroom

Hairdryer, Bathtub or shower, Slippers, Free toiletries, Private bathroom, Bathrobe

Living Area

Desk

Media & Technology

Satellite channels, Flat-screen TV

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Room Amenities

Hypoallergenic pillow

Accessibility

Accessible by elevator
Deluxe Room
Room Type: Double
Room Size: 24 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar, Chocolate/Cookies

General

Smoke Alarm, Key card access, Heating, Hardwood or parquet floors, Safe, Soundproof

Bathroom

Hairdryer, Bathtub or shower, Slippers, Free toiletries, Private bathroom, Bathrobe

Living Area

Desk

Media & Technology

Satellite channels, Flat-screen TV

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Room Amenities

Hypoallergenic pillow

Accessibility

Accessible by elevator
Junior Suite
Room Type: Suite
Room Size: 30 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar, Chocolate/Cookies

General

Interconnecting room(s) available, Smoke Alarm, Key card access, Heating, Hardwood or parquet floors, Safe, Soundproof

Bathroom

Hairdryer, Walk-in shower, Bathtub or shower, Slippers, Free toiletries, Private bathroom, Bathrobe

Living Area

Sofa, Desk

Media & Technology

Satellite channels, Flat-screen TV

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Room Amenities

Hypoallergenic pillow, Fold-up bed

Accessibility

Accessible by elevator
Executive Suite
Room Type: Suite
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Wine/Champagne, Minibar

General

Interconnecting room(s) available, Smoke Alarm, Key card access, Heating, Hardwood or parquet floors, Safe, Soundproof

Bathroom

Hairdryer, Bathtub or shower, Slippers, Free toiletries, Private bathroom, Bathrobe

Living Area

Sofa, Desk, Sitting area

Media & Technology

Satellite channels, Flat-screen TV

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Room Amenities

Hypoallergenic pillow, Fold-up bed

Accessibility

Accessible by elevator
Single Room
Room Type: Single
Room Size: 15 m2
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar, Chocolate/Cookies

General

Smoke Alarm, Key card access, Heating, Hardwood or parquet floors, Safe, Soundproof

Bathroom

Hairdryer, Bathtub or shower, Slippers, Free toiletries, Private bathroom, Bathrobe

Living Area

Desk

Media & Technology

Satellite channels, Flat-screen TV

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Room Amenities

Hypoallergenic pillow

Accessibility

Accessible by elevator
Garden Suite
Room Type: Suite
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Wine/Champagne, Minibar

General

Interconnecting room(s) available, Smoke Alarm, Key card access, Heating, Hardwood or parquet floors, Safe, Soundproof

Bathroom

Hairdryer, Bathtub or shower, Slippers, Free toiletries, Private bathroom, Bathrobe

Living Area

Desk

Media & Technology

Satellite channels, Flat-screen TV

View

Garden view, View

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Wardrobe or closet

Room Amenities

Hypoallergenic pillow, Fold-up bed

Accessibility

Accessible by elevator
Presidential Suite
Room Type: Suite
Room Size: 62 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Wine/Champagne, Minibar

General

Smoke Alarm, Key card access, Heating, Hardwood or parquet floors, Safe, Soundproof

Bathroom

Hairdryer, Walk-in shower, Bathtub or shower, Slippers, Free toiletries, Private bathroom, Bathrobe

Living Area

Sofa, Desk, Dining area, Sitting area

Bedroom

Linens, Wardrobe or closet, Walk-in closet

Media & Technology

Satellite channels, Flat-screen TV

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

View

Garden view

Room Amenities

Hypoallergenic pillow, Fold-up bed

Accessibility

Accessible by elevator
Triple Room
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar, Chocolate/Cookies

General

Smoke Alarm, Key card access, Heating, Hardwood or parquet floors, Safe, Soundproof

Bathroom

Hairdryer, Bathtub or shower, Slippers, Free toiletries, Private bathroom, Bathrobe

Living Area

Desk, Sitting area

Media & Technology

Satellite channels, Flat-screen TV

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Room Amenities

Hypoallergenic pillow, Fold-up bed

Accessibility

Accessible by elevator
Check Hotel Availability
Nightly rates from:
USD US $322
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