Prince Regent Hotel Excel London | Hotel in London

| 8.4 (1007 Reviews) |  1 Bathroom
Custom House Hotel | Prince Regent Hotel Excel London

Hotel in Custom House, London

Riverwalk hotel in London with free parking
Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a porter/bellhop, and a front-desk safe are onsite.
Prince Regent Hotel Excel London offers 20 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Select Comfort mattresses. 22-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Amenities

Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight late check-in subject to availability
Check-out
Check-out before noon late check-out fee: gbp 10 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Late check-out fee: gbp 10 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Vivien
Sep 12, 2025 12:42:44 AM
Review Score:   4
Summary: I was unimpressed. No restaurant serving food when I arrived at 7pm. The Annex room was not adjoined or even next to the hotel. It was along a busy road on the other side from the hotel. There was absolutely no hot water supply to the Shower. Basic Tv with no sign of Streaming other than entering personal detail if you were a subscriber to say Netflix Prime or BBC iplayer. A rip off room night cost Of GBP 459 incl tax. The hotel was actually a 20 min walk from EXCEL. I would not recommend this hotel especially to a women attending the area for business purposes.
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