Is this Mercure Neu-Isenburg pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Neu-Isenburg?

Check-in time for Mercure Neu-Isenburg starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Neu-Isenburg have a swimming pool?

No, this Mercure Neu-Isenburg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Neu-Isenburg?

Best-rates for the Mercure Neu-Isenburg starts from $95 per night with includes Parking, Bedding/Linens, Designated Smoking Area, TV, Accessibility, Restaurant, Internet, Air Conditioner, Wellness Facilities, Bar, Guest Services, Breakfast, Kitchen, Wheelchair Accessible, Balcony/Terrace, Business Services, Child Friendly, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Neu-Isenburg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Neu-Isenburg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Neu-Isenburg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Neu-Isenburg?

Based on the information reported by the owner or manager, the Mercure Neu-Isenburg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Neu-Isenburg?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Neu-Isenburg | Hotel in Neu-Isenburg

| 8.4 (212 Reviews) | 1 Bathroom

Neu-Isenburg Hotel | Mercure Neu-Isenburg

Hotel in Neu-Isenburg

Hotel with a restaurant, in the vicinity of Deutsche Bank Park
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Mercure Neu-Isenburg offers 143 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Towels

Shower

Hair dryer

Private bathroom

Bedroom

Air conditioning (climate-controlled)

Down comforter

Blackout drapes/curtains

Pillow menu

Free cribs/infant beds

Hypo-allergenic bedding

Bed sheets

Premium bedding

Desk

Bulk dispenser for toiletries

Soundproofing

Water-efficient showers only

Phone

LED light bulbs

Iron/ironing board (on request)

Laptop-friendly workspace

Safe

Eco-friendly cleaning products provided

Connecting rooms available

Breakfast

Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends: EUR 24.00 for adults and EUR 10 for children

Room service available

1 restaurant

1 bar

Coffee/tea maker

Parking

Free offsite parking within 492 ft

Height restrictions apply for onsite parking

Electric car charging station on site

Self parking on site (EUR 16.00 per night; includes in/out privileges)

Wheelchair-accessible parking available

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk height (inches): 39

Wheelchair-accessible path to elevator

Elevator

Wheelchair-accessible public washroom

Well-lit path to entrance

3 on-site accessible parking spaces

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Activities

Hiking/biking trails

Golfing

Bicycle rentals

Shopping

Shopping mall

Fitness center

Entertainment

Flat-screen TV

Satellite channels

General

Conference space

Meeting rooms

Business center

Free newspapers in lobby

Vending machine

Elevator

Front-desk safe

Banquet hall

French

Portuguese

German

Italian

Spanish

English

At least 80% lighting from LEDs

No plastic water bottles

No plastic drinking straws

Reusable tableware only

At least 80% of food locally-sourced

No plastic coffee stirrers

At least 80% organic food

Designated smoking areas

Double-glazed windows

Local artist showcase

Locally-owned & organized tours & activities

No plastic soda bottles

Reusable cups only

Biodegradable drinking straws

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Laundry facilities

Soundproofed rooms

Free cribs/infant beds

Luggage storage

Concierge services

Tour/ticket assistance

Wedding services

Front desk (limited hours)

Change of bedsheets (on request)

Laundry facilities

Dry cleaning service

Daily housekeeping

Multilingual staff

Change of towels (on request)

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Terrace

Yard

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available early check-in fee: eur 30 early check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available late check-out fee: eur 30 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 14 years old or younger stays free when using existing bedding. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately eur 24.00 for adults and eur 10 for children self parking fee: eur 16.00 per night (in/out privileges) pet fee: eur 12.00 per accommodation, per night service animals are exempt from fees early check-in fee: eur 30 (subject to availability) late check-out fee: eur 30 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of eur 12.00 per accommodation, per night service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

claus

Nov 27, 2025 09:55:55 PM

Review Score: 8

Summary: Ok

See All Reviews

Room Arrangement

Room Info	Facilities
Privilege, Room, 1 King Bed Room Size: m² 1 King Bed	General No rollaway/extra beds, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General No rollaway/extra beds, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 King Bed Room Size: m² 1 King Bed	General Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Classic Double Room, 1 Double Bed Room Size: 215 square feet m² 1 Double Bed	General Number of living rooms 0, Shower grab bar height (centimeters) - 66, Square feet - 215, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Toilet grab bar height (centimeters) - 60, Grab bar - near toilet, Wheelchair accessible, Square meters - 20, No rollaway/extra beds, Ping - 6.04, Height-adjustable showerhead, Bathroom emergency pull cord, Telephone accessibility kit, Toilet grab bar height (inches) - 24, Shower grab bar height (inches) - 26, Bed count minimum 1, Bed count maximum 1
Classic Room, 2 Twin Beds Room Size: 215 square feet m² 2 Twin Beds	General Square meters - 20, Number of living rooms 0, Square feet - 215, No rollaway/extra beds, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Ping - 6.04, Telephone accessibility kit, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1