Is this The Robinson pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Robinson have a swimming pool?

No, this The Robinson does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Robinson?

Best-rates for the The Robinson starts from $243 per night with includes Accessibility, Security/Safety, Guest Services, Internet, Kitchen, Laundry, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Robinson a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the apartment has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Robinson wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Robinson is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Robinson?

Based on the information reported by the owner or manager, the The Robinson indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Robinson?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Robinson are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Robinson | Apartment in Wembley

8.8 (6 Reviews) | 1 Bedroom 1 Bathroom 2 Guests

1 Bedroom Apartment in Wembley Park, Wembley

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a washer/dryer, as well as an ironing board and blackout drapes. Other amenities include an electric kettle.

Amenities

Wheelchair Accessible

Accessibility

Security/Safety

Guest Services

Internet

Kitchen

Laundry

Facility Overview

Kitchen

Electric kettle

Laundry

Near laundromat

Washer/dryer

Parking

No onsite parking available

Pet Friendly

No pets allowed

Accessibility

Elevator

Smoke-free property

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 59

General

20 rooms

English

Near a train station

Connected to a rail/subway station

Near a metro station

Near a hospital

Near a health or beauty spa

In the shopping district

Near outlet shopping

Guest Services

Communal living room

24-hour front desk

Concierge services

Blackout drapes/curtains

Iron/ironing board

Internet

Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Security/Safety

Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:00 pm minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome.

Payment Policy

Late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Smoking Policy

Smoking is not permitted

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

CHUNGCHI

Oct 6, 2025 10:17:25 AM

Review Score: 8

Summary: When we arrived, we were given a studio room instead of the one-bedroom apartment I had booked. The receptionist told us to contact the booking platform. I reached out to the online customer service, and Mary Ann M. was assigned to assist me. However, she couldn’t reach the local property. It took forever to sort out the problem. I asked for a phone number to call because the online chat was too inefficient. She gave me a U.S. number, so I made an international call — but it turned out to be some sort of health care company trying to sell me medical services. It was a joke, and the receptionist couldn’t do anything about it. This whole process took about an hour. I even called that U.S. number twice, but the lady on the other end just kept talking nonstop like a robot, still trying to sell me health services. Then the receptionist gave me an U.K. number and asked me to pass it to Mary Ann so she could call, but Mary Ann said the line was busy. By that point, an hour had already passed, and I felt completely fooled. Finally, I called the U.K. number myself. I had to argue again with another representative who insisted that the booking was correct, claiming it was a one-bedroom apartment — but it was clearly a studio. The phone call went nowhere. Finally, Ken from the reception spoke directly with the lady on the phone. He had one spare one-bedroom apartment but just needed confirmation from Hotels.com. Fortunately, he finally sorted it out for me.

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Room Arrangement

Room Info	Facilities
Apartment, 3 Bedrooms, Non Smoking Room Size: 893 square feet m² 3 Double Beds	General Dishwasher, Full-sized refrigerator/freezer, Toilet paper, Stovetop, Ping - 25, Separate dining area, Kitchen, No rollaway/extra beds, Wardrobe or closet, Number of bedrooms - 3, In-room climate control (heating), Balcony, Shampoo, Television, Bed count minimum 3, Toaster, Hair dryer, Digital TV service, Laptop-friendly workspace, Square meters - 82.6, Bathtub or shower, Towels provided, Soap, Number of living rooms 1, Free toiletries, Number of bathrooms - 2, Square feet - 893, Cookware, dishware, and utensils, Private bathroom, No cribs (infant beds), Separate sitting area, Oven, Bed count maximum 3, City view
Apartment, 2 Bedrooms, Non Smoking Room Size: 700 square feet m² 2 Double Beds	General Square feet - 700, Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Toilet paper, Stovetop, Ping - 20, Separate dining area, Kitchen, No rollaway/extra beds, Wardrobe or closet, In-room climate control (heating), Balcony, Shampoo, Bed count minimum 2, Hair dryer, Laptop-friendly workspace, Bathtub or shower, Towels provided, Soap, Number of living rooms 1, Free toiletries, Number of bathrooms - 2, Square meters - 65, Cookware, dishware, and utensils, Private bathroom, No cribs (infant beds), Separate sitting area, Oven, City view, Bed count maximum 2
Apartment, 1 Bedroom, Non Smoking Room Size: 549 square feet m² 1 Double Bed	General Square feet - 549, Number of bedrooms - 1, Dishwasher, Full-sized refrigerator/freezer, Toilet paper, Stovetop, Separate dining area, Kitchen, Wardrobe or closet, In-room climate control (heating), Balcony, Shampoo, Television, Bed count minimum 1, Toaster, Hair dryer, Digital TV service, Square meters - 49.6, Laptop-friendly workspace, Bathtub or shower, Towels provided, Soap, Number of living rooms 1, Free toiletries, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Ping - 15, Separate sitting area, Oven, Bed count maximum 1, City view
Studio, 1 Double Bed, Non Smoking Room Size: 431 square feet m² 1 Double Bed	General Number of bedrooms - 0, Square meters - 39.7, Dishwasher, Full-sized refrigerator/freezer, Toilet paper, Stovetop, Separate dining area, Kitchen, Wardrobe or closet, In-room climate control (heating), Balcony, Shampoo, Television, Bed count minimum 1, Number of living rooms 0, Toaster, Hair dryer, Digital TV service, Ping - 12, Laptop-friendly workspace, Bathtub or shower, Towels provided, Soap, Free toiletries, Square feet - 431, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Separate sitting area, Oven, Bed count maximum 1, City view