Is this New Road Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the New Road Hotel have a swimming pool?

No, this New Road Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in New Road Hotel?

Best-rates for the New Road Hotel starts from $133 per night with includes Security/Safety, Entertainment, Air Conditioner, Business Services, Restaurant, TV, Wheelchair Accessible, Bedding/Linens, Guest Services, Breakfast, Accessibility, Sports/Activities, Wellness Facilities, Bar, Eco Friendly, Child Friendly, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is New Road Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the New Road Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the New Road Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the New Road Hotel?

Based on the information reported by the owner or manager, the New Road Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for New Road Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the New Road Hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

New Road Hotel | Hotel in London

| 8.6 (1002 Reviews) | 1 Bathroom

Hotel in Whitechapel, London

Family-friendly hotel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and conference space.
Housekeeping is available on request.
New Road Hotel offers 80 air-conditioned accommodations with safes and hair dryers. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Eco-friendly toiletries

Towels

Bedroom

Air conditioning

Hypo-allergenic bedding

Blackout drapes/curtains

Bed sheets

Iron/ironing board (on request)

Electrical adapters/chargers

Laptop-friendly workspace

Soundproofing

Water-efficient toilets only

Bulk dispenser for toiletries

Recycling

Eco-friendly cleaning products used

Desk

Local maps

Safe

Connecting rooms available

LED light bulbs

Energy-saving switches

Breakfast

1 restaurant and 1 coffee shop/cafe

1 bar

Cooked-to-order breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 16.95 for adults and GBP 16.95 for children

Coffee/tea in common area(s)

Champagne service

Parking

No onsite parking available

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible path to elevator

Wheelchair-accessible concierge desk

Bathroom emergency pull cord

Wheelchair accessible (may have limitations)

Wheelchair-accessible lounge

Well-lit path to entrance

Wheelchair-accessible public washroom

Stair-free path to entrance

Low-height counter and sink

Elevator

Grab bar near toilet

Raised toilet seat

Wheelchair-accessible registration desk

In-room accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Outlet shopping

Health/beauty spa

Fitness center (discounted access)

Bike storage

Arcade/game room

Billiards/pool table

Bike parking

Entertainment

Cable channels

49-inch flat-screen TV

General

Conference space (431 square feet)

Meeting rooms - 2

Coworking space

Library

Vending machine

Banquet hall

Elevator

Front-desk safe

French

Dutch

Greek

Hungarian

German

Spanish

Filipino

Chinese (Mandarin)

Italian

English

Arabic

Portuguese

Romance packages available

Comprehensive recycling policy

Locally-owned & organized tours & activities

TV in lobby

At least 80% lighting from LEDs

Rooftop garden

Vegan dining options

Double-glazed windows

Vegetarian dining options

Comprehensive food waste policy

Smoke-free property

Guest Services

Arcade/game room

Soundproofed rooms

Snack bar/deli

24-hour front desk

Daily housekeeping

Concierge services

Tour/ticket assistance

Change of towels (on request)

Multilingual staff

Porter/bellhop

Dry cleaning service

Change of bedsheets (on request)

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. rollaway/extra beds are available for gbp 40.0 per night.

Payment Policy

Fee for cooked-to-order breakfast: approximately gbp 16.95 for adults and gbp 16.95 for children early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: gbp 40.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: google pay and apple pay safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and mobile payments; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Richard

Jul 3, 2025 10:00:12 AM

Review Score: 10

Summary: Great staff, always welcoming, friendly and helpful.

See All Reviews

Room Arrangement

Room Info	Facilities
Pocket Room Room Size: 140 square feet m² 1 Double Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Shower only, Highchair, Square feet - 140, Rainfall showerhead, Square meters - 13, Ping - 3.93, Bed count minimum 1, Bed count maximum 1
Warehouse Twin Room Size: 172 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Ping - 5, Raised toilet seat, Shower only, Highchair, Square meters - 16, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Square feet - 172, Bathroom grab bars, Rainfall showerhead, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Loft, Hot Tub Room Size: 172 square feet m² 1 Double Bed	General Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Shower only, Terrace, Square meters - 16, Bathrobes, Private hot tub (outdoor), No rollaway/extra beds, Square feet - 172, Slippers, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Loft (Spa bath) Room Size: 151 square feet m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 151, Square meters - 14, Bathrobes, Separate bathtub and shower, No rollaway/extra beds, Ping - 4.24, Slippers, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Loft, Terrace Room Size: 151 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 4, Shower only, Terrace, Square feet - 151, Square meters - 14, Extra bed count 1, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view, Furnished balcony
Warehouse Family Room Size: 280 square feet m² 2 Double Bed and Large Twin Bed	General Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Highchair, Square meters - 26, Extra bed count 1, Free cribs/infant beds, Square feet - 280, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Warehouse K Room Size: 161 square feet m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Raised toilet seat, Shower only, Highchair, Square meters - 14, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Square feet - 161, Bathroom grab bars, Rainfall showerhead, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Ping - 4.52
Warehouse X Room Size: 161 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Ping - 5, Shower only, Highchair, Square meters - 15, Extra bed count 1, Square feet - 161, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1