Is this Mercure Hotel Köln West pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hotel Köln West?

Check-in time for Mercure Hotel Köln West starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hotel Köln West have a swimming pool?

Yes, this Mercure Hotel Köln West has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hotel Köln West?

Best-rates for the Mercure Hotel Köln West starts from $83 per night with includes Balcony/Terrace, Bar, Child Friendly, Parking, TV, Wheelchair Accessible, Accessibility, Bedding/Linens, Restaurant, Laundry, Air Conditioner, Business Services, Wellness Facilities, Spa, Guest Services, Internet, Kitchen, Security/Safety, Breakfast, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Hotel Köln West a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hotel Köln West wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hotel Köln West is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hotel Köln West?

Based on the information reported by the owner or manager, the Mercure Hotel Köln West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hotel Köln West?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Hotel Köln West | Hotel in Cologne

| 8.4 (1002 Reviews) | 1 Bathroom

Marsdorf Hotel | Mercure Hotel Köln West

Hotel in Marsdorf, Cologne

Suburban hotel with an indoor pool connected to a shopping center in Cologne
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Housekeeping is available on request.
Mercure Hotel Köln West offers 191 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 66-cm LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Private bathroom

Towels

Eco-friendly toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Premium bedding

Bed sheets

Down comforter

Hypo-allergenic bedding

Free cribs/infant beds

LED light bulbs

Desk

Laptop-compatible safe

Soundproofing

Connecting rooms available

Recycling

Water-efficient showers only

Eco-friendly cleaning products provided

Phone

Iron/ironing board (on request)

Breakfast

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 25 per person

1 bar

Room service available

1 restaurant

Electric kettle

Coffee/tea maker

Parking

Wheelchair-accessible parking available

Self parking on site (EUR 15 per day; includes in/out privileges)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible parking

Activities

Golf lessons

Hiking/biking trails

Theme parks

Golfing

Sauna

Indoor pool

Fitness center

Entertainment

Satellite channels

66-cm LCD TV

General

Meeting rooms

Conference space (6426 square feet)

Computer station

Elevator

Banquet hall

Front-desk safe

Vending machine

Free newspapers in lobby

English

German

Polish

Smoke-free property

No plastic soda bottles

At least 80% lighting from LEDs

Double-glazed windows

Reusable tableware only

Biodegradable drinking straws

Reusable cups only

No plastic drinking straws

No plastic water bottles

No plastic coffee stirrers

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Indoor pool

Soundproofed rooms

Free cribs/infant beds

Dry cleaning service

Change of towels (on request)

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Luggage storage

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi and wired Internet

Outdoors

Vegetable garden

Garden

Terrace

Pool sun loungers

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately eur 25 per person self parking fee: eur 15 per day (in/out privileges) pet fee: eur 15 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of eur 15 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Heejun

Dec 9, 2025 03:38:38 AM

Review Score: 4

Summary: The sauna only opens from 9am to 10pm. Basically, you cannot use the sauna if you are late for check-in or check out early. The room condition was also disappointing, since I saw stains on the table rests and waste beneath the towels. If you want to park inside the hotel, you must pay 15 euros, which is absurd, since the hotel is located outside the central area and there is nothing around it. If you want to use the sauna and a bathrobe, you must ask in advance, as there are only a limited number at reception and we cannot borrow one at 7pm.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 Double Bed with Sofa bed Room Size: m² 2 Double Bed and Double Sofa Bed	General Number of bedrooms - 1, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Twin Beds Room Size: 248 square feet m² 2 Twin Beds	General Square feet - 248, Number of bedrooms - 1, Extra bed count 0, Square meters - 23, Bed count minimum 2, Ping - 6.97, Bed count maximum 2
Standard Room, 1 Double Bed Room Size: 215 square feet m² 1 Double Bed	General Square meters - 20, Square feet - 215, Ping - 6.04, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Superior Room, 1 Double Bed Room Size: 248 square feet m² 1 Double Bed	General Minibar (stocked, free items), Square feet - 248, Number of bedrooms - 1, Extra bed count 0, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Ping - 6.97
Privilege, Room, 1 Queen Bed Room Size: 248 square feet m² 1 Queen Bed	General Number of living rooms 0, Bathrobes, Minibar (stocked, free items), Mini-fridge, Square feet - 248, Number of bedrooms - 0, Slippers, Bed count minimum 1, Square meters - 23, Bed count maximum 1, Ping - 6.97