Is this ibis London Thurrock M25 pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the ibis London Thurrock M25 have a swimming pool?

No, this ibis London Thurrock M25 does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in ibis London Thurrock M25?

Best-rates for the ibis London Thurrock M25 starts from $61 per night with includes Breakfast, Child Friendly, Internet, Kitchen, Air Conditioner, Balcony/Terrace, Wellness Facilities, Guest Services, Laundry, Accessibility, Bar, Wheelchair Accessible, Security/Safety, Bedding/Linens, Restaurant, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is ibis London Thurrock M25 a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the ibis London Thurrock M25 wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the ibis London Thurrock M25 is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the ibis London Thurrock M25?

Based on the information reported by the owner or manager, the ibis London Thurrock M25 indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for ibis London Thurrock M25?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

ibis London Thurrock M25 | Hotel in Grays

| 8.0 (1002 Reviews) | 1 Bathroom

West Thurrock Hotel | ibis London Thurrock M25

Hotel in West Thurrock, Grays

Hotel with a restaurant, near Lakeside Shopping Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Ibis London Thurrock M25 offers 168 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Towels

Eco-friendly toiletries

Bedroom

Air conditioning

Premium bedding

Bed sheets

Rollaway/extra beds (surcharge)

Safe

Free newspapers

Iron/ironing board

LED light bulbs

Desk

Soundproofing

Water-efficient showers only

Eco-friendly cleaning products provided

Breakfast

1 bar

Full breakfast available for a fee daily 6:30 AM–10:00 AM: GBP 12.00 per person

1 restaurant

Coffee/tea maker

Parking

No onsite parking available

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Elevator

Entertainment

Cable channels

28-inch TV

General

Front-desk safe

Elevator

Romanian

Czech

French

English

Portuguese

Italian

Polish

Spanish

Chinese (Mandarin)

Russian

Slovak

Hindi

Lithuanian

Vegetarian dining options

Smoke-free property

No plastic soda bottles

At least 80% lighting from LEDs

Double-glazed windows

Reusable tableware only

Biodegradable drinking straws

Humane treatment of captive wild animals

Local culture & ecosystem education

Reusable cups only

Vegan dining options

No plastic drinking straws

No plastic water bottles

No plastic coffee stirrers

Biodegradable coffee stirrers

Comprehensive recycling policy

Guest Services

Snack bar/deli

Soundproofed rooms

Laundry facilities

Rollaway/extra beds (surcharge)

Dry cleaning service

Change of towels (on request)

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10 am contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for gbp 10.0 per stay.

Payment Policy

Fee for full breakfast: approximately gbp 12.00 per person pet fee: gbp 20 per pet, per day service animals are exempt from fees rollaway bed fee: gbp 10.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets allowed for an extra charge of gbp 20 per pet, per day service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Deborah

Feb 2, 2026 04:53:29 AM

Review Score: 6

Summary: Room was clean facilites were well kept and stocked. Wetroom was good but felt flimsy. Bed was comfortable and clean-but pillows were too soft- and only three for two people. Window had restricted opening, which was good for ventilation. Double windows kept out the noise from the nearby bridge traffic, so slept well. Breakfast had a large selection. Very relaxed and calm environment. Staff were very attentive to make sure we had everything we needed. Would stay again. Smell of sewage coming from toilet during the night but was told we could have changed rooms.

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Room Arrangement

Room Info	Facilities
Double Room, 1 Double Bed Room Size: 151 square feet m² 1 Double Bed	General Ping - 4, Number of bedrooms - 1, Square feet - 151, Square meters - 14, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Twin Room, 2 Twin Beds Room Size: 151 square feet m² 2 Twin Beds	General Ping - 4.24, Number of bedrooms - 1, Square feet - 151, Square meters - 14, Wheelchair accessible, Extra bed count 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Family Double Room Room Size: m² 2 Double Bed and Twin Bed	General Number of living rooms 0, Number of bedrooms - 0, No cribs (infant beds), Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 Double Bed, Accessible Room Size: m² 1 Double Bed	General No cribs (infant beds), Bed count minimum 1, Extra bed count 1, Bed count maximum 1