Crowne Plaza London - Kingston by IHG | Hotel in Kingston upon Thames

| 7.7 (299 Reviews) |   Pet Friendly  10 Bathrooms  24 Guests
Surbiton Hotel | Crowne Plaza London - Kingston by IHG

Hotel in Surbiton, Kingston upon Thames

Overlooking the River Thames, Crowne Plaza London - Kingston offers modern air-conditioned rooms, 5.4 mi from Twickenham Stadium and 5.6 mi from Wimbledon. Surbiton train station is 1 mi from the property, and it offers direct routes to London Waterloo. Complimentary WiFi and free parking is available onsite. Each air-conditioned room has a choice of 5 different pillow types from the hotels pillow menu. Featured is tea/coffee making facilities, a desk, and a flat-screen TV with cable and satellite channels.Executive rooms have balconies and views of the Thames, while suites have separate living rooms. Children stay and eat free when sharing a room with adults. A breakfast buffet including hot food and continental ingredients is served every morning and comes included in some rates, or can be purchased separately. This Holiday Inn hotel has a fitness center, business services, and offers 24-hour room service. Three Sixty restaurant services a variety of worldwide modern cuisine and guests can end the day with a drink at the bar. Holiday Inn London-Kingston South hotel has a peaceful location, with easy access to Thorpe Park, Chessington World of Adventures, the M25, M3 and A3. London Heathrow Airport is a 35-minute drive away.

Crowne Plaza London - Kingston by IHG is located in Kingston upon Thames.

This 118 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: EV Charge Station, Business Services, Kitchen, and several others. This is a 4 star rated property and has over 299 reviews with the average score of 7.7 . Coming to Kingston upon Thames and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 118 Bedrooms Hotel if you want to learn more about this place in Kingston upon Thames. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza London - Kingston by IHG in Kingston upon Thames is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza London - Kingston by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
  • Snack bar
  • Wine/Champagne
  • Breakfast in the room
  • Coffee house on site
  • Bar
Parking
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
  • Electric vehicle charging station
  • Parking garage
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
Activities
  • Fitness center
  • Themed dinners
  • Fitness
General
  • Facilities for disabled guests
  • Hypoallergenic room available
  • Non-smoking rooms
  • Pet friendly
  • Wifi in all areas
  • Smoke-free property
  • Elevator
  • Air conditioning
  • Designated smoking area
  • Soundproof rooms
  • Safe
  • Family rooms
  • Heating
Guest Services
  • Packed lunches
  • Fax/Photocopying
  • Express check-in/out
  • Room service
  • Shared lounge/TV area
  • Business center
  • Car rental
  • Dry cleaning
  • Daily housekeeping
  • Lockers
  • Baggage storage
  • Laundry
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Concierge
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Sun deck
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Access to healthcare professionals
  • Mobile app for room service
  • Physical distancing rules followed
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
You may cancel free of charge until 7 days before arrival. you will be charged the cost of the first night if you cancel in the 7 days before arrival.
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Please note that the hotel reception area is currently being refurbished as part of the transition to a crowne plaza hotel.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.21
Location:
8.93
Staff:
9.29
Facilities:
8.21
Comfort:
8.93
Cleanliness:
8.33
Peter
Nov 7, 2025 08:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Premium Twin Room with River View
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Premium Twin Room with River View

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Toilet, Shower, Hairdryer, Private bathroom, Guest bathroom, Free toiletries, Conditioner, Shampoo, Toilet paper, Bathtub or shower

General

Iron, Ironing facilities, Soundproof, Carpeted, Air conditioning, Safe, Heating

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Radio

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium King Room with River View
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Premium King Room with River View

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Toilet, Shower, Hairdryer, Private bathroom, Slippers, Free toiletries, Guest bathroom, Conditioner, Shampoo, Toilet paper, Bathtub or shower

General

Iron, Ironing facilities, Soundproof, Carpeted, Air conditioning, Safe, Heating

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Radio

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium Room
Room Type: Double
Room Size: 28 m2
Premium Room

Food & Drink

Minibar

Bathroom

Bathrobe, Toilet, Shower, Hairdryer, Private bathroom, Slippers, Free toiletries, Guest bathroom, Conditioner, Shampoo, Toilet paper

General

Iron, Ironing facilities, Soundproof, Carpeted, Air conditioning, Safe, Heating

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Radio

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room
Room Type: Double
Room Size: 19 m2
Standard Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet, Shower, Hairdryer, Private bathroom, Guest bathroom, Free toiletries, Conditioner, Shampoo, Toilet paper, Bathtub or shower

General

Iron, Ironing facilities, Soundproof, Carpeted, Air conditioning, Safe, Heating

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Radio

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium Double Room with balcony and river view
Room Type: Double
Room Size: 28 m2
1 Full bed(s) Bed
Premium Double Room with balcony and river view

Food & Drink

Bottle of water, Minibar

Bathroom

Bathrobe, Toilet, Shower, Hairdryer, Private bathroom, Slippers, Free toiletries, Guest bathroom, Conditioner, Shampoo, Toilet paper, Bathtub or shower

General

Iron, Ironing facilities, Soundproof, Carpeted, Air conditioning, Safe, Heating

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Radio

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Standard Double Room
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed

Bathroom

Toilet, Shower, Hairdryer, Private bathroom, Guest bathroom, Free toiletries, Conditioner, Shampoo, Toilet paper, Bathtub or shower

General

Interconnecting room(s) available, Iron, Ironing facilities, Soundproof, Carpeted, Air conditioning, Safe, Heating

Media & Technology

Flat-screen TV, TV, Telephone

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Room - Disability Access
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Toilet, Shower, Hairdryer, Private bathroom, Guest bathroom, Free toiletries, Conditioner, Shampoo, Toilet paper

General

Interconnecting room(s) available, Iron, Ironing facilities, Soundproof, Carpeted, Air conditioning, Safe, Heating

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Radio

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room with Two Single Beds
Room Type: Twin
Room Size: 19 m2
2 Twin bed(s) Bed
Standard Room with Two Single Beds

General

Iron, Ironing facilities, Soundproof, Carpeted, Air conditioning, Safe, Heating

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Radio

Bathroom

Toilet, Hairdryer, Private bathroom, Guest bathroom, Free toiletries, Conditioner, Shampoo, Toilet paper, Bathtub or shower

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Suite with Balcony
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite with Balcony

Food & Drink

Minibar

Bathroom

Bathrobe, Toilet, Shower, Hairdryer, Private bathroom, Slippers, Free toiletries, Guest bathroom, Conditioner, Shampoo, Toilet paper, Bathtub or shower

General

Iron, Ironing facilities, Soundproof, Carpeted, Air conditioning, Safe, Tile/Marble floor, Heating

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Radio

Outdoors

Balcony

Living Area

Sofa, Sitting area, Desk

View

View

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Suite
Room Type: Suite
Room Size: 55 m2
1 Full bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Iron, Ironing facilities, Soundproof, Carpeted, Air conditioning, Safe, Tile/Marble floor, Heating

Media & Technology

Flat-screen TV, Telephone, TV, Satellite channels, Radio

Bathroom

Bathrobe, Conditioner, Toilet, Hairdryer, Private bathroom, Shared bathroom, Free toiletries, Slippers, Guest bathroom, Shampoo, Toilet paper, Bathtub or shower

Living Area

Sofa, Sitting area, Desk

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
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