Is this Whitechapel hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Whitechapel hotel have a swimming pool?

No, this Whitechapel hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Whitechapel hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Whitechapel hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Whitechapel hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Whitechapel hotel?

Based on the information reported by the owner or manager, the Whitechapel hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Whitechapel hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Whitechapel hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Clayton Hotel City of London | Hotel in London

| 8.8 (1005 Reviews) | 1 Bathroom

Whitechapel Hotel | Clayton Hotel City of London

Hotel in Whitechapel, London

Hotel with a restaurant, near Tower of London
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite.
Clayton Hotel City of London offers 212 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for full breakfast: approximately gbp 18 for adults and gbp 10 for children early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Stuart

Sep 7, 2025 07:10:42 PM

Review Score: 10

Summary: A very nice, new hotel, a short walk from Tower Hill, and a few steps from Aldgate East Station. This area has transformed over recent years, and it's very accessible, with plenty of places to eat and drink on the doorstep. The hotel room was nicely decorated, with a VERY comfortable matress. Plenty of refreshments in the room, and a good shower. The breakfast was great value for money: a self-service buffet with lots of hot/cold choices. The special part of this hotel is the staff. At check in and check out, the reception staff were wonderfully charming. They made us feel relaxed, and all staff (including the restaurant staff) have been well-trained to smile and make the guests feel welcome. This can be quite unusual in London, and it was very nice to see that this important matter had not been overlooked. Congratulations to the management. My only regret is that I did not have my glasses on to read the name badges so that I could call out the special people. I got the impression that all staff would have been trained to a similar level though.

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